Privacy Policy AMG98 — Our Commitment to Protecting Your Personal Data

Welcome to the amg98 Privacy Policy page. This document transparently and clearly explains how the amg98 platform (amg98.pro) collects, processes, stores, and protects your personal information when you use our services.

AMG98 is an online sports betting and casino platform operating for users across Malaysia. We understand that your trust is the most valuable asset we must safeguard, and the security of your personal information is a responsibility we take extremely seriously.

This Privacy Policy applies to all users who access or use the AMG98 website, the AMG98 mobile app, and all related services we provide. By using any AMG98 service, you consent to the collection and use of your personal information as set out in this document.

AMG98 only collects personal data that is strictly necessary to deliver quality services and ensure platform security. We do not collect information beyond what our operations require. The types of data we collect are as follows:

Data is collected through various means including online registration forms, the KYC process, platform usage, communications with our support team, and automated tracking technologies such as cookies and server logs.

Every piece of data we collect is used for a specific and legitimate purpose. amg98 will not use your data for unrelated purposes without first obtaining your additional consent.

• Account management: Create, verify, and securely maintain your user account on the amg98 platform.
• Financial transaction processing: Process deposits, withdrawals, and all other financial transactions accurately and promptly.
• Identity verification (KYC): Ensuring every member is a real individual who meets the age eligibility requirements and complies with anti-money laundering (AML) obligations.
• Platform security: Detect and prevent fraudulent activity, unauthorised access, and other cybersecurity threats that could compromise your account.
• Service communications: Send important notifications relating to your account, transactions, promotions you have agreed to receive, and platform updates.
• Service improvement: Analyse usage patterns in an aggregated and anonymised manner to improve user experience, platform features, and amg98 product offerings.
• Legal compliance: Meet legal obligations, licensing regulations, and directives from competent authorities under Malaysian law.

AMG98 does not sell, rent, or transfer your personal data to third parties for marketing or commercial purposes. However, in the following limited situations, we may share necessary information:

• Payment service providers: Required transaction details are shared with trusted payment processors such as FPX providers, digital wallets, and partner banks to process your deposits and withdrawals.
• Technology service providers: Cloud service, cybersecurity, and technical infrastructure providers bound by strict data protection agreements.
• Legal requirements: Information required by Malaysian government authorities, courts, or law enforcement agencies when mandated by law.
• Fraud prevention: Required information shared with licensed identity verification partners and credit bureaus to verify identity and prevent fraud.

AMG98 continuously invests in the latest cybersecurity infrastructure to ensure your personal data is always protected against any threat. The security measures we implement include:

• Transmission encryption: All communications between your device and amg98 servers are secured with TLS 1.3 protocol and 256-bit SSL certificates verified by internationally accredited certification bodies.
• Storage encryption: Sensitive data stored in our databases, including financial information and KYC documents, is encrypted using AES-256 encryption.
• Role-based access control: Only amg98 staff with a legitimate business need are granted access to user data, and all access is logged and audited on a regular basis.
• Two-factor authentication (2FA): AMG98 supports and encourages the use of 2FA on all member accounts as an effective additional layer of security.
• 24/7 threat monitoring: Intrusion detection systems and threat monitoring operate around the clock to detect and respond to any suspicious activity.
• Regular security audits: Penetration testing and security audits are conducted periodically by independent third parties to identify and patch any vulnerabilities.

AMG98 uses cookies and similar tracking technologies to enhance your experience, ensure the platform functions smoothly, and understand usage patterns in aggregate.

Types of cookies we use:

• Essential Cookies: Required for core platform operations such as login session management and language preferences. Cannot be disabled without affecting platform functionality.
• Performance Cookies: Collect anonymised information about how users interact with our platform, helping us identify pages that are not performing well.
• Functional Cookies: Remember your preferences such as display settings, preferred language, and login details for a more convenient returning experience.
• Analytics Cookies: Helps us understand traffic patterns and platform usage in an aggregated, anonymised manner for internal service improvement purposes.

You can manage your cookie settings through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality of some areas of the AMG98 platform.

Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding the personal data we hold:

AMG98 retains your personal data for as long as your account is active or as long as necessary to provide services to you. Once an account is closed, we retain certain personal data for periods determined by legal and regulatory requirements.

• KYC documents and identity verification records: Retained for a minimum of 7 years after account closure in line with anti-money laundering (AML) requirements.
• Financial transaction records: Retained for 7 years for audit, tax compliance, and legal investigation purposes where required.
• Customer support communication logs: Retained for 3 years for service reference and dispute resolution purposes.
• Technical data and system logs: Retained for 12 months for platform security and performance analysis purposes.
• General account information: Deleted within 90 days of an account closure request, unless retention for a longer period is required by law.

Once the retention period expires, your personal data will be securely deleted or anonymised so that it can no longer be linked to you as an individual.

AMG98 strictly prohibits the use of our platform by individuals under the age of 18. We do not knowingly collect or process any personal data from children or minors.

If we discover that personal data of a minor has been collected without our knowledge, we will take immediate action to delete that data and close the account in question. Parents or guardians who believe their child has registered an account with amg98 are urged to contact our support team immediately.

AMG98 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, the latest legal requirements, or platform service improvements.

When significant amendments are made, we will notify you via:

• Notifications displayed prominently on the amg98 platform homepage
• Email notification to the address registered on your account
• In-account notice upon first login after an amendment takes effect

The "Updated" date at the top of this document will always reflect the date of the last update. We encourage you to review this page periodically. Continued use of the amg98 platform after any amendments are published will be considered acceptance of the updated policy.

If you have any questions, concerns, or complaints regarding how amg98 handles your personal data, we encourage you to contact us directly. Our Privacy Team is ready to assist and will endeavour to respond within 3 business days.

You may contact the AMG98 Privacy Officer via:

• Live Chat: Available 24 hours a day, 7 days a week via the chat button at the bottom corner of the amg98 platform
• Privacy Email: [email protected]
• General Support Email: [email protected]

If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the relevant regulatory authority under applicable local laws.